Hundreds of millions of Chinese yuan committed to upgrading services such as free shipping and free local returns in Hong Kong, Macao, Taiwan, Singapore and Malaysia markets as part of Taobao PLUS program
HONG KONG, Oct. 24, 2023 /PRNewswire/ — Tmall Taobao World today kicked off its 2023 Taobao Tmall 11.11 Global Shopping Festival (“11.11” or “Festival”) with enhanced deals and offers targeting five key markets, including Hong Kong (China), Macao (China), Taiwan (China), Singapore and Malaysia. The unit also announced the launch of a cross-border shopping service brand named “Taobao PLUS” to provide users in those five markets with a hassle-free shopping experience, offering upgraded services including lowered free shipping thresholds, expanded local return options and dedicated customer service.